Shipping policy

SHIPPING POLICY

Thank you for shopping with Scott Family Store 2. We want your order to arrive safely and as quickly as possible.

SHIPPING DESTINATIONS

We currently ship to addresses within the United States.

SHIPPING COST

We currently offer FREE standard shipping on eligible orders within the United States.

ORDER PROCESSING

Orders are generally processed within 1–3 business days after payment has been successfully completed.

Processing times may be longer during holidays, high-volume periods, or circumstances outside our control.

ESTIMATED DELIVERY TIME

Most orders are expected to arrive approximately 6–15 business days after shipment.

Delivery dates are estimates and are not guaranteed.

Shipping times may vary because of carrier delays, weather, holidays, customs processing, supplier availability, or other circumstances outside our control.

TRACKING

When tracking information becomes available, it may be sent to the email address or other contact information provided during checkout.

Please allow some time for tracking information to become active after your order has been shipped.

MULTIPLE PACKAGES

Some products may be fulfilled by different suppliers or fulfilment locations.

If you purchase multiple products, your order may arrive in separate packages and on different dates at no additional shipping charge to you unless otherwise stated at checkout.

INCORRECT SHIPPING ADDRESSES

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping address, contact us as soon as possible.

Once an order has entered fulfilment or has shipped, we may not be able to change the delivery address.

Scott Family Store 2 is not responsible for orders delivered incorrectly because of inaccurate or incomplete address information supplied by the customer.

DELAYED ORDERS

Occasional shipping delays can occur.

If your order appears significantly delayed, please contact us so we can